• To approved and monitor applications processing data capture for Debit and Credit Card for VISA and UPI.
• To check and control card embossing file generated before authorized to emboss the card by compared with report.
• To reviewed cardholder maintenance such as suspended/revoked card, Regenerate Cards or PIN, Added/removed account to card, Close Card in case Customer request or dormant Account…etc. being done properly and correctly base on Department’s guidelines, procedures and policy.
• CUP reconciliation with settlement bank
• Manual Posting Expense/Income for Visa , Cup (issuing, acquiring)
• Visa/CUP Onus and Off us transaction posting
• Prepare Monthly report for management meeting
• Report number of new and reissue Cards to audit department and prepare NB’s C report monthly
• Profit lost of ATM acquiring & card issuing
• Report Cash loading to ATM and return
• Visa Quarterly and IBS Report
• To manage stock of cards and propose cards order purchasing.
• To review and manage collection
• To manage and control dispute of Visa/Master and CUP for both Issuing & Acquiring.
• To review and propose annual fee charge/fee waiver to get management approval or endorsement.
• Trouble shooting on cardholder/ Branches inquiries and resolve complaints
• CBC inquiry and upload report
• To monitor /control Monthly cardholders’ statement for payment.
• Provide training to branches and or other related department if needs.
• Any other task assigned by management